Adventures in Electronic Filing, A Cautionary Tale
Any lawyer reading this will know that in federal court these days, you file everything electronically, that is, you upload pdfs of your pleadings to the court's website over the Internet. Working your way through the process takes a little figuring out, but it generally works pretty well and makes life easier for everyone.
The other day, I had a last minute adventure with a filing. I am acting as Massachusetts counsel for a prominent New York firm in a case pending in Boston's federal district court. We had a deadline of 6 p.m. the other day to file a response to a complaint asserting about $72 million in damages. As a general rule, if you fail to meet a deadline like this one, you run a serious risk of default, that is, a ruling by the court that you lose the case.
Lead counsel had their materials to me well in advance of the 6 p.m. deadline, but I was on a conference call until a little after 5 p.m. No worries -- filing is a 5-minute job if everything goes right. I like to start the process at least 30 minutes in advance in case something goes wrong. My only prior experience with anything going wrong was discovering that the attachments to my filing were too big for the system, and I had to break them into pieces at the last minute.
So about 5:15, I try to log onto the court's web site. No go. I get one of those error messages you get when you try to access a site that is down. I try multiple variations on the address -- trying both the main page and some of the sub pages to see if I can get in that way. No go. In case it's my computer, I try my secretary's computer. Nope. I try rebooting mine. No.
So now it's pushing 5:30 and my anxiety level is rising. I start calling various clerks at the court, but of course, everyone has gone home. I call the emergency hotline and talk to a nice fellow who gives me the e-mail address of the judge's clerk (I forget which one, docket, I think). So I e-mail the files to her.
But I also notice that I am getting e-mail notices of other people's filings, which suggests that the problem is on my end, not the court's. This is bad news from my perspective, as I am pretty sure the administrative order implementing electronic filing says that if you boot a deadline due to a technical malfunction, that's not going to get you out of hot water (I have not gone back and checked this belief at this point.) I am pretty confident the court will accept my e-mail as timely filing -- courts are not generally gratuitously cruel -- but I still greatly prefer to comply with the established procedures.
So I call my partner in our Boston office, and ask him if he can log on. No problem. At about 5:50, I e-mail him the filings and talk him through filing them -- which is not as easy as it sounds. There are a bunch of screens you have to get through and if you haven't done it before, it's not entirely intuitive. Fortunately, I have done it a lot and can visualize the screens, so I manage to talk him through it with only a minor error (filing the memo in support as an attachment instead of a separate document), which the clerk fixes without a fuss the following morning. My clock shows 5:56 when my partner hits the file button. I think the court's docket shows 5:53. Minutes to spare.
Not a lot of fun, though, let me tell you. One of the cardinal rules of lawyering is never boot a deadline. You can generally amend things or add to them later, but you have to be on record by the deadline, or you lose. (Actually, my personal rule of lawyering is to assume that any time my opponent boots a deadline, the court will take pity on him or her and let them file late, but if I do it, the court will take me out back and shoot me. This attitude keeps me focused on meeting deadlines.)
We have now corrected the difficulty. I still don't know exactly what it was, but my IT guys say there was "a communication problem between the two systems." How comforting.
So, for any lawyer reading this, here's a recommended firm policy, which I have implemented in light of this awful experience. On any day when an electronic filing is due, we will log onto the court's web site and confirm that everything is operational circa 4 p.m. That way, you still have an hour before the clerks go home to swing into action and correct problems. I don't think doing it much earlier is a great idea though -- just because everything's jake at 10 a.m. doesn't mean it will be at 5 p.m.
The old saw, "if it can go wrong, it will," applies with terrible force in lawyering. Lawyers must have a plan B at all times, even for things that you would think are trivial.
